Retail Team Leader

2 days ago

Havant, Hampshire, United Kingdom Toolstation Full time
Retail Supervisor Job Description

At Toolstation, we're looking for a talented Retail Supervisor to join our team. As a key member of our store team, you'll play a vital role in delivering exceptional customer service and driving sales growth.

Key Responsibilities:
  • Support the Store Manager: Stand in for the Store Manager in their absence, motivate and engage the team, and coach them to grow sales and achieve targets.
  • Maintain a Clean and Organized Store: Check and unpack deliveries, stock shelves, clean the branch, and put orders together.
  • Deliver Exceptional Customer Service: Provide a great customer experience with a smile, and coach the team to do the same.
  • Build Relationships with Customers: Ask questions, make sure customers leave the branch with everything they need, and build long-lasting relationships.
  • Lead by Example: Maintain high branch standards, ensure great product availability, and create a fun working environment that everyone loves coming to.

As a Retail Supervisor at Toolstation, you'll have the opportunity to develop your skills, grow with our business, and become one of our leaders of tomorrow. If you're passionate about delivering exceptional customer service and driving sales growth, we'd love to hear from you.

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