Customer Service Associate
1 week ago
About the Role:
Lidl is looking for a motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing an exceptional customer experience, ensuring that our shelves are always fully stocked, and maintaining a clean and safe store environment.
Key Responsibilities:
- Provide excellent customer service, responding to customer queries and resolving any issues that may arise
- Work efficiently to receive and process stock deliveries, ensuring that our shelves are always fully stocked and merchandise is displayed in an attractive and appealing way
- Maintain a clean and safe store environment, adhering to health and safety guidelines and procedures
- Work collaboratively with colleagues to achieve store objectives and support the delivery of excellent customer service
What We Offer:
- Competitive hourly pay rate, with additional pay for bank holidays and nights
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
- Opportunities for career progression and professional development
- A supportive and collaborative team environment
Requirements:
- Experience working in a fast-paced environment, with excellent customer service skills
- Flexibility to work a variety of shifts, including early mornings, evenings, and weekends
- A positive attitude and a strong work ethic
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