Customer Service Representative

4 weeks ago


Evesham, Worcestershire, United Kingdom Lidl - Avonmouth Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl Avonmouth. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring our customers receive the best possible shopping experience.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and requests in a professional and courteous manner.
  • Work efficiently to receive and process deliveries, maintaining a high level of stock accuracy and organization.
  • Proactively maintain a clean and tidy store environment, adhering to health and safety standards.
  • Support the bakery team in preparing and displaying fresh goods, ensuring a high-quality shopping experience for our customers.
  • Merchandise and maintain our non-food products, ensuring a visually appealing and well-organized store environment.
What We Offer
  • A competitive hourly pay rate, with additional pay for bank holidays and nights.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
  • Opportunities for career development and progression within the company.
  • A positive and supportive work environment, with a focus on teamwork and collaboration.
Requirements
  • Previous experience working in a fast-paced environment, preferably in retail or customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
  • A positive attitude and a willingness to learn and adapt to new situations.


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