Matchday Food and Beverage Service Associate

3 weeks ago


Forest Green, United Kingdom Forest Green Rovers Football Club Full time
Job Overview

Forest Green Rovers Football Club is seeking highly motivated individuals to join our team as a Bar, Catering, or Hospitality Assistant. This exciting opportunity allows you to be part of a dynamic environment, working closely with our customers to provide an exceptional matchday experience.

Key Responsibilities
  • Serving Drinks and Food: Provide high levels of customer service while serving drinks and food to our fans.
  • Recording Sales Transactions: Accurately record sales transactions on the EPOS system to ensure accurate reporting.
  • Cleanliness and Organization: Maintain high standards of cleanliness, including keeping the bar area clean and tidy, wiping down tables, and washing glasses.
  • Inventory Management: Ensure the bar area is well-stocked at all times to meet the demands of our customers.
Requirements
  • Customer Service Skills: Excellent communication and interpersonal skills to handle customer queries and complaints in a professional manner.
  • Teamwork: Ability to work effectively as part of a team to achieve common goals and objectives.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends, to accommodate our matchday schedule.
  • Food Hygiene Certification: Completion of a food hygiene certificate is required for this role.
Benefits
  • Free Food: Enjoy free meals after your shift, allowing you to try our world-famous vegan food.
  • Qualifications and Training: Opportunity to upskill and gain valuable work experience and qualifications, such as First Aid and Food Hygiene.
  • Bonus Scheme: Receive a bonus for consistent match day attendance, demonstrating our commitment to recognizing and rewarding hard work.


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