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IT Support Specialist
2 months ago
IT Support Specialist
Winchester (3 days from home per week)
£25,000 to £32,000 with bonus + on-call allowance
Job Summary
We are seeking an IT Support Specialist to join our team at Spectrum IT Recruitment. As an IT Support Specialist, you will be responsible for providing technical support to internal users, handling issues across both 1st and 2nd line.
Key Responsibilities
- Provide technical support to internal users via phone, email, and in-person
- Troubleshoot and resolve technical issues with hardware, software, and network
- Collaborate with other teams to resolve complex technical issues
- Document and maintain accurate records of technical issues and resolutions
Requirements
- Active Directory
- Windows Server
- Windows 10
- Office 365 support
Desirable Skills
- Exposure to network support
- Azure knowledge (commercial or through online courses)
Work Environment
We are a fast-paced and dynamic organization, and we are looking for someone who is able to work well in a team environment. The successful candidate will be required to work in the office twice a week and from home the rest of the time.
What We Offer
We offer a competitive salary, bonus, and on-call allowance. We also offer opportunities for training and professional development.