Housing Service Representative
2 weeks ago
In this role, you will handle incoming queries via telephone, email, and face-to-face interactions, logging details accurately into the customer management system. You will also log and process repair requests from tenants and residents, ensuring they are accurately recorded and assigned to the appropriate team or contractor. Additionally, you will assist customers with inquiries about rent payments, balances, and income-related matters.
The ideal candidate will have previous experience in a customer service role, ideally within the housing or public sector. They will possess strong communication and interpersonal skills, with the ability to handle challenging situations calmly and professionally. Knowledge of housing services, including repairs, income management, and tenancy matters, is essential. Proficient in using customer management systems and other IT tools (e.g., MS Office), excellent organizational skills and attention to detail are required.
Key Responsibilities:
• Handle customer enquiries via various channels, providing timely and effective solutions.
• Log and process repair requests, ensuring accurate recording and assignment to relevant teams.
• Assist customers with rent payment and income-related inquiries.
• Maintain accurate records of customer interactions, ensuring compliance with data protection regulations.
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Housing Service Representative
3 weeks ago
Hounslow, United Kingdom The Oyster Partnership Full timeJob Title: Housing Service RepresentativeAbout the Role:We are seeking a highly skilled and dedicated individual to join our team as a Housing Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to tenants and stakeholders.Responsibilities:Provide timely and effective resolutions to...
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Customer Service Representative
5 days ago
Hounslow, Greater London, United Kingdom BYD Europe Full timeJob TitleCustomer Service RepresentativeAbout BYD EuropeWe are a dynamic company looking for a skilled Customer Service Representative to join our team. Based in Hounslow, London Office, this role will require some travel.Your ResponsibilitiesProvide excellent customer service via phone, email, chat, or in person, responding promptly and professionally to...
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Customer Service Representative
1 week ago
Hounslow, Greater London, United Kingdom Funky Pigeon Full time**Job Overview:**Funky Pigeon is seeking a skilled Customer Service Representative to join our team. As a key member of our airport store, you will be responsible for delivering exceptional customer experiences and contributing to the success of our business.
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Front of House
7 months ago
Hounslow, United Kingdom Premier Inn Full timeWe're currently recruiting in our London Heathrow Airport (Bath Road) Premier Inn. Working 20-30 hours per week, paying up to £11.82 per hour **Front of House - London Heathrow Airport (Bath Road) Premier Inn - Hotel** Come and be a Front of House Team Member at London Heathrow Airport (Bath Road) Premier Inn. As the friendly face of our hotel, use your...
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Customer Service Representative
5 days ago
Hounslow, Greater London, United Kingdom BYD Europe Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at BYD Europe. The ideal candidate will be responsible for providing exceptional customer service, resolving queries and complaints in a timely and professional manner.The successful candidate will have a strong ability to communicate effectively with customers, both...
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Front of House
6 months ago
Hounslow, United Kingdom Premier Inn Full timeWe're currently recruiting in our London Heathrow Airport (Bath Road) Premier Inn. Working 30 hours per week, paying up to £12.59 per hour **Front of House - London Heathrow Airport (Bath Road) Premier Inn** Come and be a Front of House Team Member at Premier Inn in Hounslow. As the friendly face of our hotel, use your fun personality and your customer...
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Front of House
7 months ago
Hounslow, United Kingdom Premier Inn Full timeWe're currently recruiting in our London Heathrow Airport (Bath Road) Premier Inn. Working 20 or 30 hours per week, paying up to £11.82 per hour. **Front of House - London Heathrow Airport (Bath Road) Premier Inn -** Hotel** Come and be a Front of House Team Member at London Heathrow Airport (Bath Road) Premier Inn. As the friendly face of our hotel, use...
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Front of House
7 months ago
Hounslow, United Kingdom Premier Inn Full timeWe're currently recruiting in our London Heathrow Airport (Bath Road) Premier Inn. Working 20-30 hours per week, paying up to £11.82 per hour **Front of House - London Heathrow Airport (Bath Road) Premier Inn - Hotel** Come and be a Front of House Team Member at London Heathrow Airport (Bath Road) Premier Inn. As the friendly face of our hotel, use your...
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FedEx Route Service Representative
2 weeks ago
Hounslow, Greater London, United Kingdom FedEx Group Full timeWe are seeking an experienced FedEx Route Service Representative to join our team at Feltham. In this role, you will be responsible for representing FedEx in front of customers, ensuring timely delivery of their packages.**Job Description:**Represent FedEx in front of customers, providing excellent service and ensuring high levels of customer...
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Customer Service Representative
7 months ago
Hounslow, United Kingdom GDS Marketing Full time*IMMEDIATE START!!* NO PRIOR EXPERIENCE!! Are you feeling stuck in your current job and longing for a more fulfilling career path? Do you crave a work environment that's not only productive but also enjoyable and sociable? If flexibility in your schedule is what you need, then this opportunity might be just the thing for you. As a Customer Service...
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Customer Service Representative
2 months ago
Hounslow, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers.Key Responsibilities:Engage with customers to understand their needs and provide solutions.Participate in all aspects of the operational workflow to ensure seamless delivery of services.Collaborate with team members to meet and exceed customer...
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Customer Service Representative
2 months ago
Hounslow, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000We are looking for talented individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational...
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Customer Service Representative
7 months ago
Hounslow, United Kingdom GDS Marketing Full time*IMMEDIATE START!!* NO PRIOR EXPERIENCE!! Are you feeling stuck in your current job and longing for a more fulfilling career path? Do you crave a work environment that's not only productive but also enjoyable and sociable? If flexibility in your schedule is what you need, then this opportunity might be just the thing for you. As a Customer Service...
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Customer Service Representative
2 days ago
Hounslow, United Kingdom DiverseJobsMatter Full timeThe role: Customer Experience Representative Are you passionate about delivering world-class customer service? Do you thrive in a dynamic, fast-paced environment? We are seeking outstanding individuals to join our team as Customer Experience Representatives at our flagship Terminal 5 and Terminal 3 at London Heathrow Airport. As the face of the company,...
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Customer Service Representative
2 weeks ago
Hounslow, United Kingdom DiverseJobsMatter Full timeThe role: Customer Experience RepresentativeAre you passionate about delivering world-class customer service? Do you thrive in a dynamic, fast-paced environment? We are seeking outstanding individuals to join our team as Customer Experience Representatives at our flagship Terminal 5 and Terminal 3 at London Heathrow Airport.As the face of the company, you'll...
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Customer Service Representative
2 weeks ago
Hounslow, United Kingdom DiverseJobsMatter Full timeThe role: Customer Experience RepresentativeAre you passionate about delivering world-class customer service? Do you thrive in a dynamic, fast-paced environment? We are seeking outstanding individuals to join our team as Customer Experience Representatives at our flagship Terminal 5 and Terminal 3 at London Heathrow Airport.As the face of the company, you'll...
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Customer Service Representative
2 days ago
Hounslow, United Kingdom DiverseJobsMatter Full timeThe role: Customer Experience RepresentativeAre you passionate about delivering world-class customer service? Do you thrive in a dynamic, fast-paced environment? We are seeking outstanding individuals to join our team as Customer Experience Representatives at our flagship Terminal 5 and Terminal 3 at London Heathrow Airport.As the face of the company, you'll...
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Customer Service Representative
2 weeks ago
Hounslow, Greater London, United Kingdom BYD Europe Full timeAbout This RoleWe are seeking a skilled Customer Service Representative to join our team at BYD Europe. The ideal candidate will be responsible for resolving customer queries and ensuring high levels of satisfaction with our products and services.Key ResponsibilitiesResponding to customer complaints via our portal, emails, and calls;Updating customer...
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Customer Service Representative
2 months ago
Hounslow, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Hounslow, UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information.Resolving customer issues efficiently and escalating when necessary.Processing customer orders and...
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Customer Service Representative
2 months ago
Hounslow, Greater London, United Kingdom beBee Professionals Full time £20,000 - £30,000As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Hounslow, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and...