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Senior Dispensing Assistant

2 months ago


Colchester, Essex, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time
About the Role

We are seeking a highly skilled and experienced Senior Dispensing Assistant to join our Pharmacy team at East Suffolk and North Essex NHS Foundation Trust. As a key member of our team, you will play a vital role in providing dispensing support to qualified staff, ensuring the safe and effective delivery of medicines to patients.

Key Responsibilities
  • Dispense medicines for inpatients and outpatients, calculating accurate dosages and quantities in accordance with prescriptions and departmental Standard Operating Procedures (SOPs).
  • Ensure all customers receive the correct medicine in the correct form and in a timely manner, adhering to strict quality control measures.
  • Label and package medicines appropriately, supplying relevant patient information and compliance aids/sundries as required.
  • Dispense controlled drugs for ward stock and named patients, following all relevant Pharmacy procedures and legal requirements.
  • Perform self-checks on all dispensed items to ensure accuracy and quality prior to final checking.
  • Receive prescriptions from a wide range of outpatient clients, using effective listening and questioning skills to obtain necessary information.
  • Operate the cash till and debit/credit card machine to take payment for prescriptions, ensuring accurate handling of payments and exemptions.
  • Sell over-the-counter products under the supervision of a pharmacist, providing excellent customer service and support.
About Us

East Suffolk and North Essex NHS Foundation Trust is a leading healthcare provider, delivering high-quality services to almost one million people across east Suffolk and north Essex. Our dedicated staff work tirelessly to deliver care from acute hospitals, community hospitals, surgeries, and community clinics, as well as in patients' own homes.

We pride ourselves on supporting our staff, offering a wide range of training and development opportunities, flexible working options, and a generous pension scheme. Our Staff Health and Wellbeing programme provides a variety of services to support the physical and mental health of our employees.

We are committed to improving the things we do and removing those that cause time delays for our staff and patients, investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic.

Person Specification
  • Previous experience of working in pharmacy (retail/hospital)
  • Use of computers
  • Basic Secondary Education - 'O' level/GCSE English, Maths & Science
  • NVQ Pharmacy Services Level 2 - optional units: relevant to pharmacy practice area or equivalent
  • Confidentiality issues working within pharmacy and on wards