Service Desk Manager

3 days ago


Hyde, United Kingdom Perpetual Engineering Full time

We are currently seeking a dedicated Service Desk Manager to join our team at Perpetual Engineering. As the primary point of contact for our clients, you will be responsible for resolving technical issues and providing exceptional customer service.

To succeed in this role, you must have excellent communication skills and a proactive approach to problem-solving. Experience with IT systems and reporting tools is highly desirable.

The ideal candidate will have a strong background in facilities management, construction, or industrial maintenance. Relevant experience as a helpdesk coordinator, service co-ordinator, or engineering co-ordinator is also beneficial.

In return for your dedication, we offer a comprehensive compensation package, including a salary of up to £35,000 per annum, bonus, healthcare plan, private pension, and 25 days' holiday + bank holidays.


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