Guest Service Director

4 days ago


Hyde, United Kingdom Village The Hotel Club Full time
Key Responsibilities
  • Lead and manage the front desk team to deliver exceptional guest service
  • Provide a warm welcome and ensure a smooth check-in process for all guests
  • Manage room allocations, reservations, and other administrative tasks
  • Handle guest complaints and resolve issues in a professional and courteous manner
  • Collaborate with other departments to ensure seamless communication and execution


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