Account Coordinator

3 days ago


Bromborough, Wirral, United Kingdom Bandmwaste Full time
About the Role

We are seeking a highly organized and efficient individual to join our team as an Account Coordinator. As a key member of our operations team, you will be responsible for coordinating and processing contracts for our Key Account/Gold Customers and Key Account Managers/Corporate Accounts teams.

Key Responsibilities:

  • To accurately enter new and existing sales onto our AMCS system.
  • To manage and administer the entering of new and existing sales leads into CRM.
  • To maintain daily communication with Key Account Managers to ensure timely updates and progress.
  • You will ensure the accuracy of data entered onto company systems, adhering to department procedures.
  • Manage supplier and customer information.
  • To conduct credit checks and verify integrity of provided information.
  • Liaise with sub-contractors to guarantee timely bin deliveries for customers.
  • Generate Waste Transfer Notes for customers missing annual renewal process documentation.
  • Oversee Major accounts inbox & handle requests efficiently, passing them to relevant teams.
  • Prepare necessary documentation and process data promptly, ensuring invoice queries are resolved efficiently and communicated with financial teams.
  • You will identify and help resolve issues with sub-contractors to reduce repeat problems.
  • Distribute inbound web and phone leads to sales teams and other teams, logging them on CRM.
  • Provide general sales admin support including logging new quotes, running reports via Power BI, and assisting in new mobilisation roll outs.

The Ideal Candidate

  • You are a driven, enthusiastic, and proactive individual.
  • You thrive in team environments and work independently when needed.
  • You are willing to put in the effort required to succeed.

Requirements

  • Excellent organisational and time management skills.
  • Good administrative skills.
  • Advanced knowledge in Microsoft Office applications.
  • A strong ability to communicate effectively over the phone.
  • Sales support and customer service expertise.
  • Strong written and verbal communication skills.
  • Knowledge of the waste industry/hazardous waste would be advantageous.
  • Experience using CRM would be beneficial.

Salary: £25,000 - £35,000 per annum



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