Administrative Coordinator

2 weeks ago


London, Greater London, United Kingdom London North West University Healthcare NHS Trust Full time
Job Summary

The successful candidate will be part of the Endoscopy Access Team, responsible for coordinating and compiling waiting lists, and providing administrative support to the Endoscopy Department.

Key Responsibilities
  • Coordinate and manage waiting lists, ensuring efficient patient flow.
  • Provide comprehensive administrative support to the Endoscopy Department, including handling telephone inquiries and communicating with patients and staff.
  • Collaborate with the team to deliver a high-quality service to patients and users of the Endoscopy service.
  • Utilize designated operational practices within the endoscopy reporting system and trust's systems.
  • Communicate effectively with a range of people, either in person or on the telephone, promptly and professionally.
  • Provide excellent front-of-house service when covering Endoscopy receptions.
  • Deal sensitively with any complaints or issues, highlighting and referring problems to supervisors when necessary.
  • Establish and maintain electronic and manual filing systems.
About Us

We are a university teaching NHS trust, recognized for our role in training clinicians of the future and bringing the benefits of research to the public. Our trust operates major acute services at Northwick Park Hospital and Ealing Hospital, providing a range of clinical services, including emergency departments and urgent care centres.



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