Energy Advisor
1 month ago
Welcome to Bath is seeking a skilled Caseworker (Home Care) to join our team. As a Caseworker, you will play a vital role in supporting disadvantaged households in need of energy assistance.
About the RoleThis is a full-time position (37.5 hours per week) with a salary range of £25,953 – £28,520. You will be entitled to 25 days of paid holiday (plus statutory holidays) and a range of benefits, including salary sacrifice childcare vouchers and subsidised bike purchases.
Key Responsibilities- Engage with households in need of energy assistance and provide support to improve their wellbeing and safeguarding.
- Deliver talks and training to professional staff, community groups, and the public on fuel poverty and how to refer to further services.
- Attend outreach events and support households over a period if there are several issues to be resolved.
- Deliver complex casework and home visits with minimal support.
- Support CSE volunteers and interns.
- Maintain appropriate client confidentiality following relevant policies and procedures.
- Minimum Maths and English GCSE.
- Experience in giving advice and customer service.
- Experience taking the lead on the delivery and coordination of project-based activity.
- Experience managing a caseload.
- Ability to respond to vulnerable clients in a respectful and engaging manner.
- Highly organised at managing time and workload.
- Ability to present complex information in an accessible and appropriate manner.
- Able to work independently and use own initiative.
This is an exciting opportunity to make a real difference in the lives of disadvantaged households. If you have the skills and experience required, we encourage you to apply.
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Energy Advisor
1 month ago
Bristol, Bristol, United Kingdom Centre for Sustainable Energy Full timeEnergy Advisor RoleThis is an exciting opportunity to join our team at the Centre for Sustainable Energy as an Energy Advisor. As an Energy Advisor, you will play a key role in providing expert advice to householders on energy-related issues.Key Responsibilities:Provide strong customer service, working primarily on our telephone advice projects, taking calls...
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Energy Advisor
1 month ago
Bristol, Bristol, United Kingdom Centre for Sustainable Energy Full timeEnergy Advisor RoleThis is an exciting opportunity to join our team at the Centre for Sustainable Energy as an Energy Advisor. As an Energy Advisor, you will play a key role in providing expert advice to householders on energy-related issues.Key Responsibilities:Provide strong customer service, working primarily on our telephone advice projects, taking calls...
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Energy Advisor
1 month ago
Bristol, Bristol, United Kingdom Centre for Sustainable Energy Full timeEnergy Advice RoleThis is an exciting opportunity to join our team at the Centre for Sustainable Energy as an Energy Advisor. As an Energy Advisor, you will play a key role in providing expert advice to householders on energy-related issues.Key ResponsibilitiesProvide strong customer service, working primarily on our telephone advice projects, taking calls...
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Energy Advisor
1 month ago
Bristol, Bristol, United Kingdom Centre for Sustainable Energy Full timeEnergy Advice RoleThis is an exciting opportunity to join our team at the Centre for Sustainable Energy as an Energy Advisor. As an Energy Advisor, you will play a key role in providing expert advice to householders on energy-related issues.Key ResponsibilitiesProvide strong customer service, working primarily on our telephone advice projects, taking calls...
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Energy Advisor Trainee
5 days ago
Bristol, Bristol, United Kingdom Centre for Sustainable Energy Full timeJob SummaryThe Centre for Sustainable Energy is seeking a highly motivated and detail-oriented individual to fill the role of Trainee Energy Advisor. As a key member of our team, you will play a vital part in providing energy advice to householders, helping them access the appropriate support while maintaining accurate records of all interactions.Key...
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Energy Advisor Trainee
1 week ago
Bristol, Bristol, United Kingdom Centre for Sustainable Energy Full timeJob SummaryThe Centre for Sustainable Energy is seeking a highly motivated and organized individual to join our team as a Trainee Energy Advisor. In this role, you will provide energy advice to householders by telephone and email, helping them access the appropriate support while maintaining accurate and detailed records of all interactions.Key...
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Customer Service Advisor
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Energy Advisor
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Energy Advisor
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Bristol, Bristol, United Kingdom Centre for Sustainable Energy Full timeJoin Our Team as an Energy SpecialistThis role is perfect for someone who wants to learn and gain experience in providing energy advice to householders through working with one of the UK's leading organisations in this field.Key Responsibilities:Provide strong customer service, working primarily on our telephone advice projects, taking calls on our advice...
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Energy Advisor
1 month ago
Bristol, Bristol, United Kingdom Centre for Sustainable Energy Full timeJoin Our Team as an Energy SpecialistThis role is perfect for someone who wants to learn and gain experience in providing energy advice to householders through working with one of the UK's leading organisations in this field.Key Responsibilities:Provide strong customer service, working primarily on our telephone advice projects, taking calls on our advice...
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Energy Advisor
1 month ago
Bristol, Bristol, United Kingdom Centre for Sustainable Energy Full timeJoin Our Team as an Energy SpecialistThis role is perfect for someone who wants to learn and gain experience in providing energy advice to householders through working with one of the UK's leading organisations in this field.Key Responsibilities:Provide strong customer service, working primarily on our telephone advice projects, taking calls on our advice...
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Zero Carbon Living Advisor
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Zero Carbon Living Advisor
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Energy Expert Lead
2 weeks ago
Bristol, Bristol, United Kingdom OVO Energy Full timeAbout the RoleWe are seeking an experienced Energy Expert Lead to join our Zero Carbon Living (ZCL) team at OVO Energy. As a key member of our commercial team, you will be responsible for developing and scaling our flagship Energy Expert proposition, driving expert advice, education, and fulfilment options to improve customers' home efficiency.Key...
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Energy Expert Lead
3 weeks ago
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Zero Carbon Living Advisor
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Zero Carbon Living Advisor
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Bristol, Bristol, United Kingdom OVO Energy Full timeJob Title: Zero Carbon Living AdvisorAt OVO Energy, we're on a mission to solve one of humanity's biggest challenges: the climate crisis. We're looking for a talented Zero Carbon Living Advisor to join our team and help us achieve our goal of a zero-carbon future.About the RoleThis is a customer-facing role where you'll provide outstanding service to OVO's...
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Zero Carbon Living Advisor
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Bristol, Bristol, United Kingdom OVO Energy Full timeJob Title: Zero Carbon Living AdvisorAt OVO Energy, we're on a mission to solve one of humanity's biggest challenges: the climate crisis. We're looking for a talented Zero Carbon Living Advisor to join our team and help us achieve our goal of a zero-carbon future.About the RoleThis is a customer-facing role where you'll provide outstanding service to OVO's...