Service Operations Manager

3 days ago


Wokingham, Wokingham, United Kingdom Path Recruitment Full time

Job Summary:

Path Recruitment is seeking an experienced Service Manager to lead our commercial vehicle business in terms of profit and loss, asset management, and mentoring a team of staff.

Key Responsibilities:

  • Lead, motivate, and inspire your team to deliver excellent customer service and achieve depot and individual goals.
  • Manage costs, monitor regulations, and ensure quality and service standards are met.
  • Conduct staff appraisals and ensure personal development goals are met and supported.
  • Oversee health and safety protocols and ensure they are adhered to.
  • Provide additional training as required and support the development and achievements of your team.

Requirements:

  • Previous experience as a Customer Service Manager, Service Manager, Service Supervisor, Workshop Supervisor, Workshop Manager, Workshop Plant Supervisor, Workshop Chargehand, Workshop Team Leader, or Leading Hand.
  • Strong leadership and management skills.
  • Ability to manage costs and ensure quality and service standards are met.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

About Us:

Path Recruitment is a leading recruitment agency specializing in the automotive industry. We are committed to providing exceptional service to our clients and candidates.



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