Council Tax Specialist

4 days ago


Tottenham, Greater London, United Kingdom Novax Recruitment Ltd Full time

**Job Title:** Council Tax Adviser

We are seeking a highly skilled Council Tax Adviser to join our team in Haringey. As a key member of our revenue management team, you will play a critical role in determining the correct liable party for Council Tax, Business Rates and BID levy.

The ideal candidate will have a minimum of 3 years' experience within a revenues team, preferably in billing, and be proficient in the use of NEC and I@W processing systems.

Key Responsibilities:

  • Determine the correct liable party for Council Tax, Business Rates and BID levy
  • Provide high-quality professional advice, guidance and support in respect of Council Tax, Business Rates or BID levy to customers and external partners
  • Assist in the review of discounts, reliefs or exemptions to maximise revenue due to the council and identify and reduce incidences of fraud
  • Attend magistrates court liability order and other committal hearings in support of the Court Officer/Team Manager, assisting with the gathering of evidence prior to the hearing and interviewing customer who attend the hearing
  • Accurately calculate and create refunds where overpayments have been made

Requirements:

  • A minimum of 3 years' experience within a revenues team (preferably billing)
  • Proficient in the use of NEC and I@W processing systems
  • Ability to administer Council Tax and respond to all enquiries in line with legislation and council policy
  • Ability to negotiate payment plans on Council Tax debt
  • Ability to identify and sign post/support vulnerable and struggling customers

Estimated Salary: £22 per hour (umbrella). This is a full-time contract with a scope for extension working full time hours.

Please submit your application via the contact details provided, and you will be contacted with further information about this opportunity.



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