Global Spa Operations Manager
5 days ago
We are seeking an experienced Global Spa Operations Manager to join our team at Lush Group. This role will be responsible for spearheading the efficient and successful operations of Lush Spas across the globe.
The ideal candidate will possess a proven track record of success in a multi-site or global environment, with extensive experience in spa operations management. They will also have exceptional organisational and analytical skills, with a data-driven approach to problem-solving and decision-making.
This is a great opportunity for someone who is passionate about the spa industry and has a deep understanding of spa industry best practices and trends. The successful candidate will be based in either Liverpool, Beak Street, or Poole and will work in a hybrid arrangement, commuting to their designated work location 2-3 days per week.
Key Responsibilities:- Develop and implement global operational strategies and standard operating procedures (SOPs) to ensure consistency and efficiency across all Lush Spas.
- Monitor key performance indicators (KPIs) across all spa locations, analysing data to identify trends, areas of strength, and areas for improvement.
- Develop and deliver comprehensive training programs for spa teams worldwide, covering areas such as customer service, sales techniques, product knowledge, and operational procedures.
As a member of our team, you can expect a competitive salary of £45,000 - £55,000 per year, depending on experience. You will also receive a range of benefits, including 25 days holiday plus bank holidays, 6 months' full pay for parental leave, bonus scheme, day off for weekday birthdays, and many more.
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Global Spa Performance Manager
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Liverpool, Liverpool, United Kingdom Lush Group Full timeJob OverviewLush Group is seeking an exceptional leader to join our team as the Global Spa Performance Manager. As a key member of our management team, you will be responsible for driving the success of our spas globally.This is an exciting opportunity to join a dynamic and growing company, with a strong focus on delivering exceptional customer experiences....
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Global Process Safety Leader
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Operations Manager
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Engineering Manager for Ground Communication
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