Facilities Operations Director

4 days ago


Edinburgh, Edinburgh, United Kingdom Score Associates Full time

About Score Associates

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Score Associates is a leading provider of facilities management services, seeking an experienced and dynamic Facilities Operations Director to lead operations across prestigious sites in Scotland.

The ideal candidate will have significant experience in facilities management, ideally within high-profile, customer-facing environments. As the primary point of contact for the client, they will build and maintain strong relationships through responsiveness, innovation, and quality service.

">Main Responsibilities
  1. Operational Excellence: Manage day-to-day operations across the Edinburgh and Glasgow sites, ensuring all FM services meet client expectations and contractual obligations.
  2. Client Engagement: Act as the main point of contact for the client, building and maintaining strong relationships through responsiveness, innovation, and quality service.
  3. Performance Management: Conduct regular performance reviews, team meetings, and training to align team efforts with strategic goals.
  4. Strategic Planning: Develop and implement plans to ensure the contract remains profitable while meeting key performance indicators (KPIs).
  5. Reporting: Provide timely, detailed reports to senior management, highlighting achievements and areas for improvement.

This is a fantastic opportunity for a driven Facilities Operations Director to make a significant impact and shape the future of FM operations for a leading client.



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