Support Services Coordinator
4 days ago
About the Role
We are seeking an experienced and dedicated individual to join our team as a Support Services Coordinator. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and making a real difference in the lives of our tenants.
The ideal candidate will have a proven track record of providing high-quality support services, promoting excellent communication skills, and working collaboratively with colleagues to achieve outstanding results.
In this role, you will be responsible for:
- Leading by example and promoting our customer service standards
- Deputising for Service Managers and mentoring Team Leaders and Support Workers
- Mentoring and coaching staff to ensure they are equipped to deliver exceptional support services
About You
To be successful in this role, you will need to have:
- A strong understanding of the importance of excellent customer service
- Proven experience of working in a fast-paced environment
- Excellent communication and interpersonal skills
What We Offer
We offer a competitive salary of £35,000 - £45,000 per annum, depending on experience, plus a range of benefits including:
- Pension scheme
- Annual leave entitlement
- Opportunities for professional development and training
About Us
Hilton Community Services Ltd is a leading provider of community-based support services. We are committed to delivering high-quality services that make a real difference in the lives of our tenants.
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