Customer Service Representative

3 weeks ago


Aylesford, Kent, United Kingdom Tesco Full time

About this role:

As a Customer Delivery Driver at Tesco, you will be the face of our company on the road, responsible for delivering excellent customer service to our valued customers. You will ensure that every customer interaction is positive and that all deliveries are made with a smile.

This is a hands-on, physical role that requires a high level of energy and enthusiasm. You will be working independently, managing your own workload and making decisions on the fly. However, you will also be part of a larger team, working closely with colleagues and managers to ensure that our customers receive the best possible service.

Key responsibilities:

• Ensure that all deliveries are made on time and in good condition

• Provide excellent customer service, responding to customer queries and resolving any issues that may arise

• Maintain a clean and organized van, ensuring that all equipment is in good working order

• Work collaboratively with colleagues and managers to achieve team goals and objectives

• Adapt to changing circumstances, such as inclement weather or road closures

Requirements:

• A UK/EU/EEA driving license with at least 12 months' experience

• Ability to work independently and as part of a team

• Excellent communication and customer service skills

• Physical stamina to perform the duties of the role

• Ability to adapt to changing circumstances

Benefits:

• Competitive salary and benefits package

• Opportunities for career development and progression

• A fun and supportive work environment

• Discounts and perks for colleagues and their families

About Tesco:

Tesco is a leading retailer with a long history of serving our customers, communities, and planet. Our core purpose is 'Serving our customers, communities and planet a little better every day'. We are committed to diversity, equity, and inclusion, and we welcome applicants from all backgrounds.



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