Front of House Team Lead

7 days ago

Wellingborough, Northamptonshire, United Kingdom Loungers Full time
Front of House Supervisor Opportunity

Lounges are unique establishments that rely on exceptional team members to deliver an outstanding customer experience. As a Front of House Supervisor, you will support the management team in maintaining the high standards of our lounges, ensuring that every customer leaves satisfied. Your role will involve leading by example, setting a high pace for the team, and focusing on delivering exceptional results.


The Benefits

  • Tips shared equally among team members based on hours worked
  • Paid breaks
  • Staff food provided on every shift, regardless of hours worked
  • 50% discount on food across all three brands from day one
  • 28 days of holiday (inclusive of Bank Holidays) pro rata
  • Competitions and incentives, including the opportunity to win an all-expenses-paid trip
  • Christmas and Boxing Day off
  • The best staff party - Loungefest
  • Access to emotional and practical support through the Licenced Trade Charity
  • Power over your pay with Wagestream
  • Company pension scheme
  • Long service awards
  • Great opportunities for personal development and career progression in a fast-growing business

What We're Looking For:

  • You are likely an existing Supervisor, Team Leader, or an exceptional front of house team member looking to take on a management role with a background in restaurants, bars, cafes, or coffee shops.
  • You will have experience working in a bar environment, serving freshly made food and drinks, and preparing food.
  • A natural talent and passion for hospitality.
  • Extremely driven and relentless in overcoming challenges or obstacles.
  • Good literacy skills and excellent attention to detail to support reporting on KPIs.
  • Good communication skills with the ability to build rapport and trust.
  • A self-motivator who can work at pace with limited supervision while adhering to pressure and timescales.
  • Strong knowledge of best practices in sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR, and NPS.

Learn more about us by following us on LinkedIn or @life.at.lounge on TikTok

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