Retail Experience Manager
4 days ago
We are seeking a highly motivated Retail Experience Manager to join our LSH Auto dealership in Macclesfield. This exciting opportunity offers an estimated salary of £11.65 per hour.
As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a luxury premium experience throughout the customer journey.
Key Responsibilities:
- Engage with customers, directing them to relevant departments and taking responsibility for their needs as the Dealership Host.
- Work closely with colleagues to provide a seamless experience, showcasing our range of Mercedes Benz vehicles.
- Promote internal and external events, fostering a sense of community within the dealership.
Requirements:
- A proven track record in customer-facing roles, preferably in hospitality or retail.
- An outgoing personality, comfortable engaging with the general public, and excellent communication skills.
- Good IT skills and the ability to work efficiently in a fast-paced environment.
Benefits:
- Colleague Referral Scheme (£500 - £1000)
- A range of Mercedes Benz training and leadership programmes
- Platinum Plus Rewards Scheme
- Colleague Car Purchase Scheme
- Eyecare Vouchers
- Life Assurance (4 x annual salary)
- 31 days holiday (including bank holidays), rising to 38 days with length of service
- Wellbeing Support
- Company Pension
- Full uniform provided
About LSH Auto:
We pride ourselves on delivering exceptional customer experiences, and we're committed to providing a supportive and dynamic working environment. If you're passionate about providing outstanding service and have a flair for hospitality, we'd love to hear from you
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