Complaints Resolution Manager
1 week ago
We are working with a housing association to recruit a Complaints Resolution Manager to join their team near Twickenham. This is a permanent, full-time position.
Responsibilities- Oversee complaints made to the Repairs & Maintenance service.
- Plan and schedule tasks for a mobile workforce.
- Previous experience in social housing repairs and maintenance.
- Experience driving customer service best practice.
- Ability to lead and direct a team.
The salary range for this role is £40,000 - £44,000 per annum, making it an attractive opportunity for those looking to advance their careers in the Social Housing sector.
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Complaints Manager
3 weeks ago
Twickenham, United Kingdom CV-Library Full timeComplaints Manager - Social Housing Repairs & Maintenance Twickenham Permanent, full time position £40,000 - £44,000 per annum Here at Howells Solutions we are working with a housing association to recruit a proactive and experienced Complaints Manager to join their team based near Twickenham. This is a full time, permanent role. As the...
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Social Housing Complaints Coordinator
2 weeks ago
Twickenham, United Kingdom Howells Solutions Limited Full timeKey ResponsibilitiesAs the Social Housing Complaints Coordinator, you will oversee complaints made to the Repairs & Maintenance service, ensuring timely and effective resolution.You will manage a team of Complaints Handlers to deliver exceptional customer service, meeting or exceeding customer expectations.Your main responsibilities will include:Planning and...
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Housing Repairs and Maintenance Specialist
2 weeks ago
Twickenham, United Kingdom Howells Solutions Limited Full timeAbout the RoleAs the key point of contact for customers making complaints about repairs and maintenance services, you will be responsible for managing a team of Complaints Handlers to ensure customer satisfaction.You will oversee planning, scheduling, customer care, and complaint handling processes, using your advanced IT skills to manage planning software...
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Customer Service Manager
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Customer Service Director
1 week ago
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Social Housing Repairs Specialist
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