Complaints Resolution Manager

1 week ago


Twickenham, United Kingdom Howells Solutions Limited Full time
About the Role

We are working with a housing association to recruit a Complaints Resolution Manager to join their team near Twickenham. This is a permanent, full-time position.

Responsibilities
  • Oversee complaints made to the Repairs & Maintenance service.
  • Plan and schedule tasks for a mobile workforce.
Requirements
  • Previous experience in social housing repairs and maintenance.
  • Experience driving customer service best practice.
  • Ability to lead and direct a team.
Salary and Benefits

The salary range for this role is £40,000 - £44,000 per annum, making it an attractive opportunity for those looking to advance their careers in the Social Housing sector.


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