Property Manager
1 week ago
About the Role
We are seeking a highly skilled Property Manager to join our team at Spicerhaart in Rayleigh. As a Property Manager, you will be responsible for delivering exceptional customer service to our clients, ensuring that our properties meet the highest standards of quality and safety, and managing the day-to-day operations of our residential lettings business.
Key Responsibilities
- Booking and conducting property inspections to ensure compliance with regulatory health and safety standards
- Negotiating tenancy extensions and renewals to maintain strong relationships with landlords and tenants
- Coordinating with contractors to manage maintenance and repair issues at properties
- Processing deposit returns and resolving rental arrears in a timely and professional manner
- Ensuring that all properties meet the required standards for lettings and sales
- Building and maintaining strong relationships with landlords, tenants, and other stakeholders
- Managing complaints and resolving issues in a fair and transparent manner
- Completing all check-in and check-out procedures, including full inventory reports
Requirements
- A full UK driving licence for a manual vehicle
- Previous experience in a property management role or customer-facing and administrative roles
- Ability to meet deadlines and work independently
- Outstanding customer service skills and a strong telephone manner
- IT skills and attention to detail
What We Offer
- A competitive basic salary range of £18,000 to £27,500 per year, dependent on experience
- Up to £5,400 in capped commission (in addition to basic salary)
- A further £2,725 uncapped commission target (in addition to basic salary)
- Minimum on-target earnings of £26,125+ per year
- Company car
- Full-time working hours: 08:30-18:00 (weekdays) and 09:00-17:00 (one in every four Saturdays, with a day in lieu in exchange)
- 30 days annual leave (inc. bank holidays)
- Company smartphone for completing role-related tasks
- Industry-leading training
- Nationally recognised qualification
- Employee Assistance Programme (24/7 access to confidential helpline)
- Eye care
- Employee Referral Bonus
- Company Pension Scheme
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