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Customer Relationship Coordinator

1 month ago

Dartford, Kent, United Kingdom Davies Turner Full time

About the Role:

Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing. We have a vacancy within our Customer Relationship team for an experienced or trainee coordinator to develop skills to provide shipping, transport and forwarding expertise, build and develop relationships with customers to generate and increase business.

Key Responsibilities:

  • Arranging export shipment bookings from start to finish
  • Preparing quotations
  • Liaising with our customers, offices and overseas partners
  • Charging files, passing invoices and dealing with queries
  • Attention to detail, adaptable and willing to learn
  • A team player keen to play a part in the success of the department
  • Excellent communication skills - dealing with customers, keeping them updated, solving problems
  • Good Commercial awareness

Requirements:

  • Experience of import procedures gained in either a road or ocean import department
  • Excellent communication skills - dealing with customers, keeping them updated, solving problems
  • Experience of completing entries and shipping documentation as required
  • Attention to detail, adaptable and willing to learn
  • Commercial awareness with good negotiation skills
  • Charging files and passing invoices and dealing with queries
  • A team player keen to play a part in the success of the department
  • Excellent IT skills

Benefits:

  • Up to 25 days holidays plus Bank Holidays
  • Life Cover
  • Profit related pay
  • Defined contribution pension scheme
  • Discounted store/shopping benefit scheme
  • Private Healthcare
  • Car Parking
  • Employee Assistance Programme
  • Training opportunities