Defect Coordinator

About The Role

Morrison Water Services are recruiting for a Defect Coordinator to work on our Thames Water Smart Metering and Developer Services contract in Dartford. This role will be expected to be a minimum of 2-3 days a week in the office.

As a Defect Coordinator, you will be part of our Planning Team who are responsible for planning and scheduling our external excavation works.

Key Responsibilities:

• Processing all defects once received from client/local authority
• Dealing with urgent 2 and 4 hour SLGs/Defects
• Defect related administrative work inclusive of but not restricted to raising job packs, uploading photos to company system, data uploads and completing daily trackers.
• Defect related reporting using company system.
• Provide cover and additional support within the defect team
• Collaborative working with other departments on contracted work streams

Requirements:

• Knowledge of Defects
• Knowledge of Traffic Management.
• General IT skills
• Customer complaints handling

About M Group Services

M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.

We recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.

What We Offer

• Matched Pension Scheme
• Overtime
• Access to our Employee Assistance Programme
• Opportunities to progress in a successful company
• Life Assurance
• The option to take out Personal Accident Insurance
• 25 days' annual leave plus 8 days' bank holiday
• Enhanced Maternity & Paternity policy
• Cycle to work Scheme