Senior Strategic Business Analyst
3 weeks ago
Job Summary
J.P. Morgan is seeking a Senior Strategic Business Analyst to join our Payment Transformation team. As a key member of our team, you will drive initiatives under stringent timelines and in a fast-paced dynamic environment.
About the Role
In this role, you will be responsible for defining business requirements for development and commercialization of new product capabilities. You will also articulate and document process flows, including customer interactions and Operations intervention.
Responsibilities
- Define business requirements for development and commercialization of new product capabilities.
- Articulate and document process flows, including customer interactions and Operations intervention.
- Cover functional and non-functional requirements, including Product features, Operational requirements, Regulatory and Compliance requirements, User Interface, Client reporting, Sanctions, Resiliency and Scalability.
- Perform impact analysis for business initiatives to determine key business groups that will undergo technical or operational process change.
- Partner closely with Product and Technology partners to help define globally consistent platform architecture.
- Conduct gaps analysis to determine degree of change emergent from business initiatives.
- Work with User Acceptance Testing team to determine the testing strategy and ensure thorough testing of all capabilities.
- Track the overall progress of an initiative and identify any possible red flags and collaborate with various stakeholders for resolution of issues to ensure timely completion of projects.
- Drive Operations readiness to support new product roll out by ensuring documentation of process flows, operational procedures, training, user entitlements, clearly defined roles and responsibilities, and establishing escalation matrix.
- Anticipate internal and external factors impacting the global payment strategy and implement plans to mitigate risks and capitalize on opportunities.
- Perform defect analysis, prioritization, and exploring alternative solutions.
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