Patient Administrator – Wards

1 month ago

Cheadle, Staffordshire, United Kingdom Circle Health Group Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Administrator to join our team at Circle Health Group. As a key member of our ward team, you will play a vital role in ensuring the smooth running of patient administrative processes throughout the patient journey.

Key Responsibilities
  • Contribute to the efficient management of patient queries, ensuring all interactions are dealt with professionally and promptly.
  • Provide first-point contact for all persons attending the hospital, including patients, staff, visitors, consultants, and contractors.
  • Manage referrals from the Referral Management Centre, including triage and adherence to the 18-week Referral to Treatment within set timescales.
What We Offer

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

  • 25 days holiday per year + bank holidays, increasing to 30 days with service
  • Private Pension Scheme
  • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
  • Friends & Family Hospital Discounts
  • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
  • Non-contributory life insurance
  • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
  • Access to resources, tools, and services to support your wellbeing
  • Employee recognition programmes
  • Industry leading training and development opportunities
About Us

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. We strive to attract candidates with diverse experiences, backgrounds, identities, or expressions, skills, and work more. We are proud to be a Gold member of the Armed Forces Covenant and welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and Disability Confident Employer.

We're passionate about creating an environment where our people can thrive, grow, and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious, and creative, and are at the core of our purpose and culture.

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