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Retail Store Manager

2 months ago

Romford, Greater London, United Kingdom B&Q Full time
About the Role

We're seeking a skilled and motivated Retail Store Manager to join our team at B&Q. As a key member of our sales and customer service team, you'll be responsible for leading a team of sales and service professionals to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities:

  • Lead and motivate a team of sales and service professionals to achieve sales targets and deliver exceptional customer experiences.
  • Develop and implement sales and customer service strategies to drive business growth and improve customer satisfaction.
  • Manage store operations, including inventory management, visual merchandising, and store maintenance.
  • Collaborate with other departments to ensure seamless customer experiences and drive sales growth.
  • Monitor and analyze sales performance, customer feedback, and other key metrics to inform business decisions.

Requirements:

  • Proven leadership and management experience in a retail or sales environment.
  • Strong sales and customer service skills, with a focus on delivering exceptional customer experiences.
  • Ability to develop and implement sales and customer service strategies to drive business growth.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
  • Ability to analyze sales performance, customer feedback, and other key metrics to inform business decisions.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to a range of employee benefits, including a pension scheme, share save options, and colleague wellbeing benefits.