Sales Order Processing Coordinator

2 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom Xact Placements Limited Full time

Job Description

Xact Placements Limited is seeking a skilled Sales Order Processing Administrator to join their team. The ideal candidate will have a background in customer service and experience working as part of a team.

Key Responsibilities:

  • Oversee the document workflow on allocated areas to ensure timely and accurate processing of customer orders.
  • Primary focus is on ensuring orders are processed accurately and on a timely basis, with a focus on customer satisfaction.
  • Check stock levels, update in-house systems, and liaise with internal departments to arrange deliveries and installations.
  • Liaise with customers via email and telephone to ensure seamless communication and resolve any issues.
  • Liaise with 3rd party carriers and suppliers to ensure timely delivery of goods.
  • Process orders, update records, and generate invoices.

Requirements:

  • Proven skills in multitasking, with the ability to prioritize tasks and meet deadlines.
  • Excellent communication and customer service skills, with a focus on building strong relationships with customers and internal stakeholders.


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