Sales Order Processing Coordinator
2 weeks ago
Job Description
Xact Placements Limited is seeking a skilled Sales Order Processing Administrator to join their team. The ideal candidate will have a background in customer service and experience working as part of a team.
Key Responsibilities:
- Oversee the document workflow on allocated areas to ensure timely and accurate processing of customer orders.
- Primary focus is on ensuring orders are processed accurately and on a timely basis, with a focus on customer satisfaction.
- Check stock levels, update in-house systems, and liaise with internal departments to arrange deliveries and installations.
- Liaise with customers via email and telephone to ensure seamless communication and resolve any issues.
- Liaise with 3rd party carriers and suppliers to ensure timely delivery of goods.
- Process orders, update records, and generate invoices.
Requirements:
- Proven skills in multitasking, with the ability to prioritize tasks and meet deadlines.
- Excellent communication and customer service skills, with a focus on building strong relationships with customers and internal stakeholders.
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