Cyber Security Support Specialist

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom Darktrace Ltd Full time

At Darktrace Ltd, we are seeking a highly skilled Cyber Security Support Specialist to join our Cambridge-based team. As a key member of our 1st line support team, you will play a critical role in providing world-class support and service to our global offices.

Key Responsibilities:

  • Providing first line support for our global offices, resolving technical issues via the ticketing system, telephone, email, and remote support.
  • Installing, modifying, configuring, troubleshooting, and updating computer and mobile phone hardware and software, including OS, independently.
  • Handling shipping requests made by the IT department, including organizing shipping of hardware for new hires, and liaising with ex-staff to ensure the return of all Company Assets to main HQ locations.
  • Providing assistance with new hire on-boardings and ensuring that all new members of staff are comfortable with the tools and equipment provided to them.

Requirements:

  • Background in customer service and excellent oral and written communication skills.
  • Demonstrated experience in a previous 1st Line support role.
  • Familiarity with MacOS & Windows devices.
  • CompTIA A+, CCNA, ITIL Foundation 4, or equivalent professional certification.

We offer a range of benefits, including 23 days' holiday + all public holidays, rising to 25 days after 2 years of service, private medical insurance, life insurance, salary sacrifice pension scheme, enhanced family leave, confidential Employee Assistance Program, and cycle to work scheme.



  • Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £35,000 - £40,000

    Cyber Security Specialist OpportunityWe are seeking a skilled Cyber Security Specialist to join our team at The ONE Group Ltd. As a Cyber Security Specialist, you will play a key role in building and maintaining our IT Security Function.Key Responsibilities:Development and maintenance of cyber security procedures and strategiesLead on several Cyber Security...


  • Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £35,000 - £40,000

    We are seeking a highly experienced Cyber Security Specialist to join our IT function at The ONE Group Ltd. The ideal candidate will have a minimum of 2 years Cyber Security experience and a strong understanding of Microsoft Defender and Sentinel.This is a unique opportunity to build and shape our Cyber Security function from the ground up. You will be...


  • Cambridge, Cambridgeshire, United Kingdom Cyber Crime Full time

    Job SummaryWe are seeking a skilled Cyber Threat Intelligence Specialist to join our team at Cyber Crime. As a Cyber Threat Intelligence Specialist, you will be responsible for reviewing and processing cyber threat intelligence, identifying misconfigurations and potential attack paths, and conducting threat analysis assessments.Key ResponsibilitiesEvaluate...


  • Cambridge, Cambridgeshire, United Kingdom The One Group Full time

    We are seeking a Cyber Security Governance Specialist to join our team at The One Group. This is a unique opportunity to build and shape the cyber function within the business, working closely with the wider IT function to ensure the organization's security.The successful candidate will have a minimum of 2 years Cyber Security experience, with a strong...


  • Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £35,000 - £40,000

    Cyber Security Specialist RoleWe are seeking a skilled Cyber Security Specialist to join our team at The ONE Group Ltd. As a key member of our IT function, you will be responsible for developing and maintaining cyber security procedures and strategies.Key Responsibilities:Development and maintenance of cyber security procedures and strategiesCyber incident...


  • Cambridge, Cambridgeshire, United Kingdom Cyber Crime Full time

    Cyber Threat Intelligence AnalystWe are seeking a skilled Cyber Threat Intelligence Analyst to join our team at Cyber Crime. As a Cyber Threat Intelligence Analyst, you will be responsible for reviewing and processing cyber threat intelligence, identifying misconfigurations and potential attack paths, and conducting threat analysis assessments.Key...


  • Cambridge, Cambridgeshire, United Kingdom Awerian Ltd Full time

    Awerian Ltd is seeking a skilled Cyber Security Hardware Specialist to join our team in Cambridge. As a key member of our research and development team, you will play a crucial role in assessing critical systems for potential vulnerabilities and contributing novel mix of cyber defence techniques that incorporate both software and hardware solutions.The ideal...


  • Cambridge, Cambridgeshire, United Kingdom Cyber Crime Full time

    About Cyber CrimeFounded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption.We are seeking a talented Cybersecurity Intelligence Specialist who will review and process cyber threat intelligence, identify...


  • Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £35,000 - £40,000

    Job Title: Cyber Security OfficerWe are seeking an experienced Cyber Security Officer to join our team at The ONE Group Ltd. This is a unique opportunity to build and shape our cyber function from the ground up.Key Responsibilities:Develop and maintain cyber security procedures and strategiesdetect, respond, and mitigate cyber incidentsWork towards obtaining...


  • Cambridge, Cambridgeshire, United Kingdom Darktrace Full time

    About Darktrace:We are a global leader in cyber security AI, delivering complete AI-powered solutions in our mission to free the world of cyber disruption.We protect more than 9,000 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks.Our roots lie deep in innovation. The Darktrace AI Research Centre based in our...


  • Cambridge, Cambridgeshire, United Kingdom Robert Walters Full time

    Cambridge Cyber Security OpportunityWe are seeking a skilled Cyber Security Engineer to join our client in Cambridge. With a strong focus on cloud security operations, this role requires experience in designing and implementing robust security controls.Key Responsibilities:Cloud Security Expertise: Design and implement robust security controls to ensure the...


  • Cambridge, Cambridgeshire, United Kingdom Darktrace Full time

    About DarktraceDarktrace is a global leader in cyber security AI, delivering complete AI-powered solutions to protect its customers from complex threats. Founded by mathematicians and cyber defense experts in 2013, the company has established new thresholds in cyber security with over 130 patents and pending applications.


  • Cambridge, Cambridgeshire, United Kingdom Darktrace Full time

    About UsDarktrace is a global leader in AI-powered cyber security solutions, founded by mathematicians and cyber defense experts in 2013.We protect over 9,000 customers from complex threats, including ransomware, cloud, and SaaS attacks.


  • Cambridge, Cambridgeshire, United Kingdom TTP Full time

    A highly skilled Cyber Security Expert is required to join Awerian's team in Cambridge, where they will be working on advanced hardware cyber security research and development projects.This role involves technical expertise and creative thinking to identify potential vulnerabilities in critical systems and design innovative solutions to protect against...


  • Cambridge, Cambridgeshire, United Kingdom Darktrace Full time

    Job OverviewDarktrace is a global leader in cyber security AI, delivering complete AI-powered solutions.We are seeking a skilled Penetration Tester to join our internal security team.The successful candidate will help conduct full security audits against targets to identify, assess, and report on vulnerabilities.ResponsibilitiesConducting full security...


  • Cambridge, Cambridgeshire, United Kingdom Darktrace Full time

    Darktrace is a global leader in cyber security AI, dedicated to protecting its customers from complex threats.Our team is committed to delivering complete AI-powered solutions that free the world of cyber disruption.We protect more than 9,000 customers from ransomware, cloud, and SaaS attacks.As a python focused Software Engineer, you will be responsible...


  • Cambridge, Cambridgeshire, United Kingdom Darktrace Full time

    About DarktraceDarktrace is a global leader in AI-powered cyber security solutions. Founded by mathematicians and cyber defense experts, the company delivers complete AI-driven solutions to protect its customers from complex threats.The Darktrace AI Research Centre based in Cambridge, UK, conducts research establishing new thresholds in cyber security, with...


  • Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time

    About This RoleWe are seeking a highly skilled Cyber Security Engineer to join our IT team in Cambridge. As one of the first cyber-focused hires, you will have a real opportunity to make your mark and shape the future of our IT security function.With a strong benefits package, including 25 days of leave, private medical cover, a company bonus, training...


  • Cambridge, Cambridgeshire, United Kingdom Darktrace Full time

    Cyber Security AI Specialist - Data AnalysisAt Darktrace, we are committed to protecting our customers from the world's most complex threats. To achieve this, we require a highly skilled Statistician to join our AI Analysis team. In this role, you will contribute to the development of our distinctive cyber defense methodology, collaborating with software...


  • Cambridge, Cambridgeshire, United Kingdom Darktrace Full time

    Cyber Security Sales Role OverviewDarktrace, a global leader in AI-powered cyber security solutions, is seeking a highly motivated and driven Sales Development Representative to join our Inside Sales team. As a key member of our team, you will be responsible for working closely with Account Executives to identify and pursue new business opportunities in the...