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Client Account Manager
2 months ago
We are seeking an experienced Client Account Manager to join our team at Pacifica Group Ltd. As a key member of our operations team, you will be responsible for managing client relationships, ensuring compliance with client obligations, and delivering exceptional customer service.
Key Responsibilities- Client Relationship Management: Develop and maintain strong relationships with clients, ensuring their needs are met and expectations are exceeded.
- Compliance and Risk Management: Ensure compliance with client obligations and identify potential risks to mitigate.
- Service Delivery: Coordinate and attend client meetings, capturing minutes and providing feedback to operational management.
- Complaints Management: Investigate and resolve client complaints in a timely and professional manner.
- Financial Management: Ensure accurate invoicing and manage client budgets to achieve expected profitability.
- Proven experience in client-facing account management, preferably in a similar industry.
- Excellent communication and interpersonal skills.
- Strong understanding of Microsoft systems, including Word, Visio, and PowerPoint.
- Advanced Excel and reporting skills.
- Flexible working approach and ability to work in a fast-paced environment.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
