Performance Services Manager
2 weeks ago
We are looking for a highly skilled Performance Services Manager to join our team in London. In this role, you will be responsible for leading the Client Services department, which includes Front of House employees, Client Service Managers, and Client Service Administrators.
- You will oversee the smooth operation of both in-house and off-site auctions, ensuring that all client services, including registration, bidding assistance, post-sale support, and payment processing, run smoothly.
- Key responsibilities include motivating, training, and developing the Client Service team, as well as overseeing team scheduling, performance evaluation, and fostering a customer-focused culture.
- The successful candidate will also be responsible for verifying that client communications and transactions adhere to internal, legal, and regulatory requirements.
Estimated salary: £90,000 - £120,000 per annum.
What We OfferIn addition to a competitive salary, we offer a range of benefits, including:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A comprehensive benefits package
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