Commercial Retail Leader
4 days ago
Job Summary:
We are seeking a seasoned Commercial Retail Leader to join our team at Shuropody's Southampton store. As a key member of our senior leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and overseeing the strategic direction of the store.
Key Responsibilities:
- Commercial Strategy: Develop and implement a comprehensive commercial strategy, driving sales growth and profitability.
- Store Operations: Manage the day-to-day operations of the store, ensuring seamless delivery of treatments and appointments.
- Team Leadership: Lead and develop a team of sales floor staff, providing guidance and support to ensure exceptional customer service.
- Clinical Oversight: Oversee clinical performance and diary management, ensuring seamless delivery of podiatry services.
- Customer Experience: Develop and implement strategies to enhance customer satisfaction, improving loyalty and retention.
Requirements:
- Experience: Proven track record in retail or healthcare management, with a focus on commercial strategy and team leadership.
- Qualifications: Relevant qualifications in business administration, marketing, or a related field.
- Skills: Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
Benefits:
- Ongoing Training: Receive ongoing training and development in retail and footcare, enhancing your skills and knowledge.
- Holiday Entitlement: Enjoy 28 days' holiday pro rata, including public bank holidays, increasing with length of service.
- Staff Discounts: Benefit from staff discounts on products, footwear, and podiatry treatments for yourself and family members.
- Performance Bonuses: Earn excellent performance- and sales-related bonuses, recognizing your contributions to the team's success.
Salary: The estimated annual salary for this role is £42,000 - £52,000, depending on experience and qualifications.
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