Retail Store Team Leader

4 days ago


Southampton, Southampton, United Kingdom ecomaids of New Hyde Park-Great Neck-Port Washington Full time
Unlock Your Potential as a Sales and Service Director

We are seeking an experienced Sales and Service Director to lead our retail team in achieving outstanding sales results and delivering exceptional customer service. As a key member of our leadership structure, you will play a pivotal role in driving operational metrics and exceeding KPI targets.

Your primary responsibilities will include leading and working alongside the sales team to identify and capitalize on sales opportunities, recognizing and coaching excellent performance, and building lasting relationships with customers. You will also be responsible for managing customer appointments, responding to feedback, and ensuring a professional store atmosphere.

To succeed in this role, you will need proven ability to lead, inspire, and motivate others to achieve high standards, strong commercial acumen, analytical skills, stock management expertise, and a good understanding of Microsoft Office. A competitive salary of $80,000 per annum, quarterly bonus scheme, uniform allowance, and access to Staff Discount make this an attractive opportunity.

We prioritize fun at work, with a fund to support regular parties, treats, social activities, and team-building events. Our commitment to sustainability and charity partnerships is evident throughout our business practices. The Tyrwhitt Academy will provide ongoing professional development, including product knowledge, customer service training, and other necessary skills.

About Us: We aim to simplify men's dressing by offering stylish solutions for every occasion. With a global presence, our flagship store is located on London's Jermyn Street, while our offices are based in London Bridge and Manhattan.



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