Learner Experience Coordinator
1 day ago
We are seeking an experienced Onboarding Officer to join our team as a Learner Experience Coordinator. This role is focused on delivering exceptional experiences for learners joining our programs.
Main Responsibilities:- Design and implement engaging onboarding experiences, ensuring learners feel supported and empowered from the outset.
- Develop and maintain accurate learner data systems, minimizing compliance issues and ensuring a high 'first time right rate'.
- Collaborate with internal teams to identify and escalate risks, enabling swift action to mitigate potential problems.
- Prioritize excellent communication with internal and external stakeholders, fostering strong relationships and trust.
The ideal candidate will possess prior experience working within an office environment or customer service role, with a proven ability to handle confidential information and work effectively under pressure.
About QA Limited:We specialize in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organizations in the UK. Our clients include world-renowned brands such as the BBC, AWS, Google, Deloitte, IBM, and small organizations looking to gain a competitive edge in the digital world.
Requirements:- An enhanced disclosure check
- Child Barring list check
- Qualification checks
- Online checks
- Medical fitness assessment
- Identity and right to work verification
All applicants will be required to provide two references covering the previous three years and complete a Criminal Declaration form before interview. The estimated salary for this position is £27,800 per annum, reflecting the company's commitment to offering a competitive package.
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