Deputy Manager

2 weeks ago


Canterbury, Kent, United Kingdom Shepherd Neame Full time
About the Role

We are seeking a highly motivated and experienced Deputy Manager to join our team at the Bishops Finger pub in Canterbury. As a key member of our management team, you will be responsible for supporting the General Manager in the day-to-day running of the business, deputising in their absence, and driving the delivery of continued growth and customer satisfaction.

Key Responsibilities
  • Support the General Manager in the management of the pub, including staff supervision, customer service, and financial management.
  • Deputise for the General Manager in their absence, ensuring the smooth operation of the business.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase revenue.
  • Lead and develop a high-performing team, ensuring excellent customer service and a positive working environment.
  • Collaborate with the General Manager to create an inclusive culture within the business, promoting diversity, equality, and inclusion.
What We Offer
  • Competitive salary or hourly pay rate.
  • A share of tips in addition to your pay.
  • Early wage withdrawal scheme.
  • 25% discount on food and drink at Shepherd Neame Managed Houses.
  • 25% discount on overnight Managed House Hotel bookings.
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham.
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services.
  • Access to a Workplace Mental Health Platform.
  • Company pension plan.
  • The opportunity to develop & move within our pubs, the Brewery & Support Office.
  • Flexible working hours.
About Us

Shepherd Neame is Britain's oldest brewer, with a rich history dating back over 300 years. We are an independent family business, proud of our heritage and committed to delivering exceptional customer experiences. Our award-winning visitor centre and over 300 pubs and hotels throughout London and the South East make us a leading player in the hospitality industry. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.


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