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Service Delivery Lead

2 months ago


Altrincham, Trafford, United Kingdom Informed Solutions Ltd Full time
Job Summary

Service Delivery Lead (Salary: £70,000 - £90,000 per annum)

About Our Company

Informed Solutions Ltd is a successful and growing international digital transformation consultancy. We deliver innovative platforms and services that support large-scale digital transformation.

Job Responsibilities

We are seeking an experienced Service Delivery Lead to coordinate the response to incidents, problems, and exceptions, escalating to Lead Service Delivery Managers as required. The successful candidate will also ensure root cause analysis on incidents and corrective action is taken to prevent recurrence.

The ideal candidate will have experience working with multi-disciplined teams comprising software developers, testers, Infrastructure Engineers, and IT operations staff in a DevOps and SRE environment.