IT Service Management Professional

3 weeks ago


Altrincham, Trafford, United Kingdom Informed Solutions Full time
Key Responsibilities
  • Oversee the day-to-day operation and management of national and business-critical live operational digital services.
  • Coordinate the response to incidents, problems, and exceptions, escalating to Lead Service Delivery Managers as required.
  • Ensure root cause analysis on incidents and corrective action is taken to prevent recurrence.
What We Offer

We offer a highly competitive salary of £60,000 - £80,000 per annum, depending on experience, plus a comprehensive benefits package that includes a generous pension scheme, life insurance, and 25 days annual leave.

Our company culture values diversity, inclusion, and egalitarianism, providing a rewarding and supportive work environment.



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