Customer Experience Coordinator

3 weeks ago


Bude, Cornwall, United Kingdom FATFACE Full time
Job Description

FATFACE is committed to promoting equality and inclusion within our workforce. As a Part-Time Store Lead, you will play a vital role in driving this mission forward by creating a welcoming and inclusive shopping environment for all customers.

Key Responsibilities
  • Develop and implement strategies to drive sales growth, improve customer engagement, and enhance the overall shopping experience.
  • Analyze sales data and market trends to inform business decisions, identifying opportunities for improvement and innovation.
  • Collaborate with cross-functional teams to achieve business objectives, sharing best practices and expertise to drive success.
  • Maintain a high level of product knowledge, staying up-to-date with new arrivals, promotions, and brand initiatives.
  • Provide coaching and development opportunities for store staff, empowering them to deliver exceptional customer experiences and drive business results.
Requirements
  • Proven experience in retail leadership, with a track record of driving sales growth and improving customer satisfaction.
  • Excellent communication and interpersonal skills, able to build strong relationships with customers, colleagues, and stakeholders.
  • Able to work independently, prioritizing tasks and managing multiple projects to meet business objectives.

The estimated salary for this role is £28,000 - £40,000 per annum, depending on location and experience. If you are a charismatic and results-driven leader who is passionate about driving business growth and promoting equality, we invite you to apply.



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