Endoscopy Support Specialist
2 weeks ago
This is a dynamic role that requires a receptionist to join the team at Scunthorpe General Hospital's Endoscopy Department.
The successful candidate will be responsible for receiving and assisting patients face-to-face and by telephone, including cross-site working and off-site reception areas.
Key Responsibilities- To coordinate and enter appointments, investigations, admissions, and discharges onto the hospital's system(s), ensuring all relevant information is available within agreed timescales.
- To prepare health records for new and follow-up attendances and admissions, ensuring all relevant documentation is available and filed according to instructions.
- To liaise with clinical and clerical staff regarding DNA's and cancellations, taking appropriate action to ensure patients are managed in accordance with the Trust's Patient Access Policy.
- To deal with general enquiries, including telephone calls relating to patient admissions, taking messages and action as required.
We are part of one of the largest acute and community healthcare groups in the NHS, seeing over one million patients every year. Our Group has significant ambitions and is committed to delivering world-class hospital and community services.
As Teaching Hospitals working with the Hull York Medical School, we lead and contribute to research in various areas, including biomedical research, primary care, and cancer surgery.
Person Specification- GCSE (or equivalent) A-C
- NVQ level II
Approximately £20,000 - £25,000 per annum, depending on experience. We offer a range of benefits, including a competitive salary, pension scheme, and opportunities for career development.
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