Accommodation Services Coordinator

3 weeks ago

London, Greater London, United Kingdom CV-Library Full time
Customer Service Role in Automotive Retail

Service Advisor (BMW & MINI) Opportunity at Stephen James

We are seeking an experienced Service Advisor to join our high-performing aftersales team. If you have a passion for BMW and want to deliver exceptional customer experiences, this is a great opportunity to develop your career with a renowned automotive brand.

Key Responsibilities:

  1. Provide a warm and welcoming experience for customers throughout their visit.
  2. Keep customers informed about their vehicle repairs and any additional work required, ensuring excellent communication and updates.
  3. Stay up-to-date with our aftersales products and services.
  4. Ensure all service and repair paperwork is completed promptly, guaranteeing customer satisfaction.
  5. Work closely with technicians to allocate jobs efficiently, maintaining the highest service standards.
  6. Ensure customer vehicles are handled with care, and all cars are cleaned and valeted before handover.

About the Role:

This is a fantastic opportunity to join a successful team and contribute to delivering exceptional customer experiences. If you are passionate about BMW and have a strong customer service background, we encourage you to apply.

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