Leisure Facility Assistant Manager
3 days ago
Estimated Salary: £8,600 - £11,440 per annum based on 20 hours per week.
About Vivify VenuesWe believe that everyone deserves to live their best life and make the most of every moment. Our mission is to provide exceptional leisure facilities that bring communities together and create opportunities for people to connect, learn, and grow. As a Leisure Facility Assistant Manager at Vivify Venues, you will be part of a passionate team dedicated to delivering world-class experiences that exceed our customers' expectations.
Key Responsibilities- Deliver an exceptional customer experience by ensuring all facilities are opened and set up on time for each group or event, providing a warm welcome and making sure everything runs smoothly.
- Maintain the highest standards of cleanliness and presentation throughout the facilities, completing light cleaning duties and reporting any issues or hazards to ensure a safe and healthy environment.
- Contribute to the security and safety of the facility by unlocking gates and doors, locking up securely again at the end of the shift, and completing regular health and safety checks.
- Work collaboratively with the management team to develop and implement new initiatives and programs that enhance the overall customer experience and promote the facilities.
- Assist with administrative tasks such as processing bookings, managing inventory, and maintaining records to ensure accurate and timely reporting.
- A strong passion for delivering excellent customer service and creating memorable experiences.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups and stakeholders.
- Ability to work independently and as part of a team, with a flexible and adaptable approach to meeting changing demands and priorities.
- Basic computer skills and proficiency in using digital tools and platforms.
- Able to maintain confidentiality and handle sensitive information with discretion.
- A competitive salary and benefits package, including pension scheme and employee referral program.
- Opportunities for professional development and training to enhance your skills and knowledge.
- A fun and supportive work environment that encourages collaboration and creativity.
- Recognition and reward for outstanding performance and contributions to the team.
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