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Duty Manager

2 months ago

London, Greater London, United Kingdom 4Leisure Recruitment Full time
Job Title: Duty Manager

We are seeking a highly skilled and experienced Duty Manager to join our team at 4Leisure Recruitment. As a Duty Manager, you will be responsible for the day-to-day operation of our luxury residential leisure facilities, providing exceptional customer service to residents, guests, and external contractors.

Key Responsibilities:
  • Manage the daily operation of the leisure facility, ensuring a high level of customer service and satisfaction.
  • Assist in the delivery of fitness and leisure programs, including group exercise classes and personal training sessions.
  • Provide administrative support to the Club & Spa Manager, including reporting and data analysis.
  • Develop and maintain relationships with residents, guests, and external contractors to promote the leisure facility and its services.
  • Ensure compliance with health and safety regulations and policies, and maintain a safe and clean environment for all users.
Requirements:
  • Significant experience in a similar role in the health and fitness industry, preferably in a 5* environment.
  • Excellent customer service, communication, and interpersonal skills.
  • Ability to handle multiple tasks at once, often switching between different responsibilities.
  • Must be detail-oriented, friendly, and organized.
  • Level 2 Gym Instructor/Level 3 Personal Trainer with Group Exercise qualification.
  • First Aid and/or RLSS Emergency Responder qualification desirable, training can be provided if required.
  • Health and Safety experience within a leisure facility.
  • Ability to work well in a team and adapt to changing circumstances.
What We Offer:
  • A competitive hourly rate of £13.15 per hour and a PT rate of £30 per session.
  • Opportunities for personal development and career growth.
  • A dynamic and supportive work environment.
  • The potential to earn additional income through Personal Training and Group Exercise classes.