Hotel Operations Manager
3 days ago
About the Role: As our Night Manager, you will oversee hotel operations during overnight hours, managing the front desk, security protocols, guest requests, and supervising staff. This role is vital in ensuring the hotel runs smoothly and efficiently, focusing on guest satisfaction and safety.
Responsibilities:
- Manage front desk operations, responding to guest requests and complaints.
- Monitor and enforce security and safety protocols.
- Supervise overnight staff, ensuring a high level of service quality.
Requirements:
- Bachelor's degree in Hospitality or related field.
- Basic understanding of hotel operations, including front desk procedures, housekeeping, maintenance, and security.
- Familiarity with hotel software systems and financial management processes.
About Us: Aimbridge Hospitality EMEA connects people to great experiences in exciting destinations. We're passionate about providing exceptional guest experiences and living through our brand standards.
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