Customer Service Representative
3 weeks ago
About the Role:
We are seeking a skilled Customer Care Associate to join our team at Altro. As a key member of our customer service team, you will be responsible for providing world-class service to our UK Walling customers.
Key Responsibilities:
- Handle sales orders and manage delivery requirements
- Resolve technical queries and support our sales team
- Keep up-to-date with product information and use our CRM system
What We Offer:
At Altro, we believe in continuous improvement and adding value to the customer experience. As a Customer Care Associate, you will be part of a supportive environment where you can grow and make a real impact.
Requirements:
- Strong business and commercial skills in a customer service environment
- GCSEs (grade C or above in English & Maths)
- UK internal account management experience
- Proficient with Microsoft programs and CRM systems
Why Join Us?
We are a family-owned business that cares deeply about our team, our customers, and the quality of our work. We value diversity and inclusion and welcome applications from all qualified candidates.
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