Sales and Customer Service Representative

3 weeks ago


Wigston Magna, Leicestershire, United Kingdom Employal Full time
Job Title: Sales Administrator

Employal is seeking a highly motivated and experienced Sales Administrator to join our customer service/sales team. As a Sales Administrator, you will be responsible for handling inbound inquiries, managing the sales process from start to end, and providing excellent customer service.

Key Responsibilities:
  • Handle inbound inquiries and respond to customer queries in a timely and professional manner.
  • Manage the sales process from start to end, including negotiating prices and resolving customer complaints.
  • Provide product information and advise customers on packages and their benefits.
  • Liaise with multiple departments and suppliers to ensure seamless communication and efficient processing of customer orders.
Requirements:
  • Excellent customer service skills and the ability to work in a fast-paced environment.
  • Strong communication and negotiation skills, with the ability to build strong relationships with customers and suppliers.
  • Ability to work to tight deadlines and prioritize tasks effectively.
  • Confident handling phone calls and providing excellent customer service.
Benefits:
  • 25 days holiday plus bank holidays.
  • Private medical insurance.
  • Pension scheme.
  • Staff discount.


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