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Client Services Director

2 months ago

Cheltenham, Gloucestershire, United Kingdom Home Group Full time

Lead a Team to Deliver Excellent Housing Support Services

As a Client Services Manager at Home Group, you will have the opportunity to lead a team of support workers and coordinators to deliver high-quality housing support services. Your role will involve coaching your team, overseeing safety measures, promoting the service, and ensuring customer satisfaction.

Key Responsibilities:

  • Coach and develop your team to deliver excellent customer service
  • Oversee safety measures to ensure a safe and healthy environment for customers and staff
  • Promote the service to potential customers and stakeholders
  • Ensure customer satisfaction through effective communication and issue resolution

What You'll Get:

  • A competitive salary and benefits package
  • The opportunity to work flexible hours and receive training and support
  • A range of benefits including generous leave, health cash plan, and high street discounts

About Home Group:

Home Group is a leading provider of housing and support services. We are committed to providing excellent support to young people and adults in Gloucestershire. Our team is dedicated to making a positive difference in the lives of our customers.