Retail Operations Manager
5 days ago
**Role Overview**
As an Assistant Shop Manager at EE Retail, you will be responsible for delivering a world-class customer experience and driving sales growth in our retail stores. This is an exciting opportunity to join a dynamic team and contribute to the success of one of the UK's leading telecommunications companies.
Salary: £35,000* (OTE)
Job Description:
Our ideal candidate will have a track record of inspirational leadership and a history of leading teams to strong commercial results. They will be self-motivated, with established coaching and development skills, and the ability to set and carry out long-term plans.
About Us:
EE Retail is part of the EE franchise network, offering a unique opportunity to work in an industry that is constantly evolving. As a member of our team, you will be surrounded by the latest products and technologies, and will have the chance to develop your skills and knowledge in a fast-paced environment.
Key Responsibilities:
- Lead a talented and knowledgeable team to deliver exceptional customer service and drive sales growth
- Identify and harness new retail opportunities to drive business success
- Establish a culture of high-performance that focuses on both fiscal and behavioural KPIs
- Create and manage a relaxed, welcoming, customer-focussed environment
- Collaborate with Regional Managers to create long-term succession strategies
Benefits:
- Competitive salary (£35,000*)
- 50% discount on personal EE mobile phone package
- 30% Friends and Family discount from day one (conditions apply)
- Uncapped monthly bonus
- Pension
What We're Looking For:
- A proven track record of inspirational leadership
- A history of leading teams to strong commercial results
- Self-motivation and initiative
- Established coaching and development skills
- The ability to set and carry out long-term plans
- Mobility within a local area
Join Our Team:
At EE Retail, we are passionate about delivering exceptional customer experiences and driving business success. If you are a motivated and ambitious individual with a passion for retail, we would love to hear from you.
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