Store Operations Manager
3 weeks ago
We are seeking a highly skilled Store Operations Manager to support our retail team on a 12-month fixed-term contract. As a key member of our team, you will be responsible for guiding and motivating a dedicated retail team to deliver outstanding service and exceed store objectives.
Key Responsibilities:
- Guide, support, and motivate a dedicated retail team to deliver exceptional customer service.
- Coach, train, and develop new and existing team members to become brand ambassadors.
- Ensure operational excellence throughout the store and behind the scenes.
- Maintain breathtaking visual merchandising and store presentation.
- Identify customer needs and answer product-related questions using your product knowledge while offering advice and guidance in the selection of suitable products.
Requirements:
- A proven ability to lead a team within the retail industry, ideally from a home lifestyle or interiors brand.
- A passion for our brand with a clear commitment to helping us drive forward the business.
What We Offer:
- Competitive salary
- Generous holiday allowance
- Life assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Generous Neptune new item and outlet discounts
Perkbox:
- Wellbeing hub and retail discounts portal
- Your birthday day off
- Two paid volunteer days a year
- Day off if you become a grandparent
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training workshops
Our Company Values:
- Do The Right Thing
- Do It Together
- Aim High
- Keep It Real
Equal Opportunities Employer:
- We welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities.
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