Customer Service Representative

4 weeks ago


Exeter, Devon, United Kingdom Tesco Full time
About the Role

We are seeking a dedicated and passionate individual to join our team as a Colleague at our Heavitree Esso Express store. As a Colleague, you will play a key role in delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and contributing to the overall success of the store.

Key Responsibilities
  1. Deliver outstanding customer service, ensuring that every customer interaction is positive and memorable.
  2. Work effectively as part of a team to achieve sales targets, maintain store standards, and promote products.
  3. Collaborate with colleagues to provide support and cover during busy periods.
  4. Participate in seasonal, community, and charity events to drive sales, promote products, and enhance the customer experience.
  5. Develop knowledge of products, services, and promotions to provide informed recommendations to customers.
Requirements
  1. Passion for delivering exceptional customer service and exceeding customer expectations.
  2. Ability to work effectively in a fast-paced, dynamic environment.
  3. Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  4. Flexibility to work varied shifts, including weekends and holidays.
  5. Ability to maintain confidentiality and handle sensitive information with discretion.
Benefits

As a Colleague at Tesco, you will enjoy a range of benefits, including:

  1. A competitive hourly rate, with opportunities for pay increases and bonuses.
  2. Access to a range of employee benefits, including holiday pay, pension contributions, and life insurance.
  3. Opportunities for career development and progression, with training and support to help you achieve your goals.
  4. A fun and inclusive work environment, with regular team-building activities and social events.
About Us

Tesco is a leading retailer, committed to serving our customers, communities, and planet a little better every day. We are proud to be an inclusive and diverse employer, with a range of opportunities for colleagues to grow and develop their careers. Join our team and be part of something special



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