Clinical Support Advisor
7 days ago
Job Overview:
We're seeking a Patient Advisor to play a key role in providing 5-star service to our patients. As a Patient Advisor, you'll be responsible for building strong relationships with our patients, performing diagnostic eye scans, and ensuring a smooth patient journey.
- Duties:
- Building a strong relationship with our patients
- Performing diagnostic eye scans (full training will be provided)
- Confidently relaying patient information to the optometrist to ensure a smooth patient journey
- Maintaining patient records with accurate and up-to-date information
- Arranging affordable finance options to suit each individual patient
- Scheduling patients' consultations and surgeries with our optometrists and surgeons
Requirements:
- Key Skills:
- Excellent written and verbal communication skills
- Strong negotiation skills
- Self-motivated to work with and without supervision
- Strong organisational skills
- Commercial awareness while providing world-class customer service
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